Associate, Customer Experience, Hospitality

Role Overview

Deliver exceptional service to customers while creating a luxury experience, removing obstacles, and providing support.

What You Will Do

Engage with customers, partner with cross-functional teams, and build brand loyalty and revenue by being well-versed in RH product offerings.

Why It Might Be a Fit

Ideal for a polished individual with a passion for service, design, and home furnishings, who can innovate with an entrepreneurial spirit and maintain relationships.

Requirements

• 1+ years of experience in Customer Service, high-end luxury retail preferred
• Poise and confidence to interact with high-end customers while maintaining confidentiality
• People and relationship-driven
• Driven to deliver first-class service and exceed customer expectations
• Ability to recognize and respond to multiple priorities
• Exceptional analytical, problem-solving and decision-making skills
• Strategic, highly organized and results-oriented
• Excellent verbal and written communication skills
• Commitment to Quality with exceptional attention to detail
• Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications