Inside Sales Director

Role Overview

The Inside Sales Director leads the Inside Sales Account Management Department, overseeing the development, performance, and advancement of Inside Sales Account Managers. This position establishes sales goals, monitors performance, coaches employees, and ensures the team effectively manages and grows customer accounts through phone, email, and other communication channels.

What You Will Do

The Inside Sales Director will lead, coach, mentor, and develop Inside Sales Account Managers, establish departmental goals, performance expectations, and service standards, conduct regular performance reviews, coaching sessions, and team meetings, and identify training needs and implement development plans.

Why It Might Be a Fit

The ideal candidate will have strong leadership, coaching, employee-development, and performance-management skills, demonstrated knowledge of sales, account management, business development, and customer relationship management, and excellent verbal, written, presentation, and interpersonal communication skills.

Requirements

• Bachelor’s degree in business administration, marketing, transportation, logistics, or a related field
• Previous sales, account management, or business-development experience
• Previous leadership, supervisory, or management experience
• Experience managing an inside sales, sales-development, or customer account team
• Knowledge of transportation, logistics, or less-than-truckload operations

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan with company matching contributions
• Paid Vacation & Holidays
• Vacation lodging at exclusive employee resorts