People Operations Lead

Rockstar is recruiting for a mission-driven healthcare company dedicated to making life happier and healthier for autistic and neurodivergent adults. The company is on a mission to make life happier and healthier for autistic and neurodivergent adults, and is hiring a Sr. Manager-level People Operations Lead to own the day-to-day people operations, including payroll, benefits administration, employee relations, accommodations, and terminations, and to grow into a strategic advisor to the company.

Requirements

• Have 3-6+ years of experience in people operations or human resources within a startup, consulting, or high-growth operational roles, with direct exposure to employee relations and pay/benefits administration
• First-principles thinker: Does not default to “HR best practices”—digs into what’s actually driving people problems, identifies what needs to be solved versus what’s nice-to-have, and builds practical solutions for the context
• Builds for scale: Designs processes that can handle 1,000+ clinicians, thinking through edge cases, failure modes, and handoff points rather than one-off solutions
• Sound judgment: Applies good judgment in messy, high-stakes situations (performance issues, investigations, terminations); knows when consistency matters versus when nuance is required
• High ownership: Extremely organized and reliable; owns the full people ops surface area, ensures nothing falls through the cracks, and escalates when issues carry material legal, financial, or operational risk
• Bias for action: Moves quickly to contain people issues and establish clarity without creating downstream risk; comfortable with testing and iteration rather than perfect upfront design
• Hands-on with systems: Comfortable managing PEO administration, payroll coordination, compensation data in Excel, and building trackers and formulas to identify trends

Benefits

• Paid time off
• Health insurance
• Retirement plan
• Employee assistance program
• Flexible work arrangements
• Professional development opportunities