Americas People Operations Center Manager – Employee Life Cycle

Roquette is seeking a People Operations Center Manager to oversee the seamless execution of the employee life cycle. The role involves leading a team, managing employee life cycle processes, and driving operational excellence.

Requirements

• Advanced proficiency in Workday (specifically Core HCM)
• Experience using a formal ticketing/case management system to manage high-volume inquiries
• Knowledge of US, Canada, and Mexico HR compliance and regulations
• Exceptional customer service and communication skills
• Excellent verbal and written communication abilities; fluency in English and Spanish required; Portuguese preferred or ability to learn
• Ability to handle highly sensitive data with confidentiality and integrity

Benefits

• Health and wellness programs
• Professional development opportunities
• Diverse and inclusive work environment
• Competitive compensation and benefits package