Sales Operations Administrator

Role Overview

The Sales Operations Administrator is a critical role in keeping the sales engine running smoothly by owning critical order, data, documentation, and customer-communication workflows across a global, technical organization. The ideal candidate enjoys bringing order to complexity and will work across Sales, Planning, Production, Finance, Logistics, Customer Support, Legal, Compliance, Quality, and IT to ensure customer orders and related processes are accurate, complete, compliant, and moving forward.

What You Will Do

The Day-to-Day responsibilities include owning accurate and timely order administration from purchase order intake through ERP entry, confirmation, invoicing support, shipment coordination, and post-shipment follow-up. You will also provide clear, accurate, and professional communication to customers and internal stakeholders regarding order status, documentation, shipment timing, invoice questions, and next steps.

Why It Might Be a Fit

The ideal candidate will have an Associate degree in business, supply chain, operations, or a related field, or an equivalent combination of education and relevant experience. They will also have 1-3 years of experience in sales operations, order management, customer operations, sales support, supply chain coordination, or a comparable role. Experience with ERP and CRM systems, particularly Salesforce and SAP, is preferred.

Requirements

• Associate degree in business, supply chain, operations, or a related field
• 1-3 years of experience in sales operations, order management, customer operations, sales support, supply chain coordination, or a comparable role
• Experience with ERP and CRM systems, particularly Salesforce and SAP
• Exceptional attention to detail, organization, communication, and follow-through
• The judgment to resolve standard issues independently and escalate exceptions with useful context
• A collaborative, customer-focused, and improvement-oriented approach to work

Benefits

• Paid Time Off
• $23-$27/hour
• Annual bonus opportunity
• Comprehensive medical, dental, and vision coverage
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• 401(k) with company matching contributions
• Gym membership reimbursement
• Tuition reimbursement to support your continued education