Salesforce Administrator

Role Overview

The Salesforce Administrator supports the day-to-day administration, maintenance, and enhancement of the Salesforce platform at Sectigo. This position is responsible for assisting with user support, system configuration, reporting, data quality initiatives, and platform improvements across Sales and Service Cloud.

What You Will Do

Provide day-to-day end-user support for Salesforce users, assist with troubleshooting system-related issues, create and maintain reports, dashboards, and list views, and support Salesforce configuration.

Why It Might Be a Fit

The role provides an excellent opportunity to gain hands-on experience with Salesforce administration, automation, CPQ, and related technologies in a global environment.

Requirements

• Proven experience supporting Salesforce users and business stakeholders
• Proficiency in Salesforce Flows, validation rules, permission sets, sharing rules, page layouts, and user administration
• Basic understanding of Apex Classes, Apex Triggers, SOQL, Lightning Components (LWC/Aura), and Salesforce APIs
• Ability to read debug logs and assist with troubleshooting Salesforce issues alongside senior team members
• Exposure to Salesforce CPQ, Omni-Channel, and Experience Cloud is a plus
• Familiarity with sandbox environments, release management, and deployment processes
• Familiarity with GitHub, Gearset, or Change Sets is a plus
• Exposure to Agile methodologies and tools such as Jira
• Strong understanding of Salesforce administration and declarative platform capabilities
• Strong troubleshooting and problem-solving skills
• Detail-oriented with the ability to manage multiple tasks and priorities simultaneously
• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to collaborate across technical and non-technical teams
• Ability to work independently while escalating complex issues appropriately
• Ability to work in a global, fast-paced environment
• Strong interpersonal skills, experienced building strong cross-functional working relationships
• Strong computer aptitude and proficiency in MS Office applications is a must
• Ability to work in a global, fast-paced environment

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid holidays
• Life insurance
• Retirement plan
• Stock options
• Bonus/commission
• Paid time off
• Flexible work arrangements

Tagged as: CRM Administration, Salesforce