Sales Operations Coordinator I

Role Overview

The Sales Operations Coordinator I supports the Sales Team by maintaining accurate data, communicating with customers, and planning routes for technicians. Work is performed in a fast-paced, constantly changing environment.

What You Will Do

The role involves analyzing and resolving customer problems, communicating with customers to schedule service calls, and planning routes for technicians. You will also be responsible for updating the Sales Dispatch Board and other related modules in STARS.

Why It Might Be a Fit

The ideal candidate will have excellent customer service, communication, and interpersonal skills, with the ability to work effectively in a team and independent environment.

Requirements

• High school diploma or equivalent
• 2 years’ experience working in customer service or another customer-facing environment
• Prior experience dispatching is desirable
• Experience or training in the use of computers and related systems in an administrative office environment
• Prior experience with an AS400 system desirable