Role Overview
The role of the Success Advocate is to act as an advocate for our customers, overseeing a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased.
What You Will Do
You will oversee the engagement and outcomes for customers in your portfolio, ensure customers are technically healthy, and work with customers to create new use case/success stories.
Why It Might Be a Fit
To be successful in this role, you will need experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, and a minimum of 7 years of related work experience.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Minimum 7 years of related work experience
- Creativity with comfort running projects independently
- Ability to improve complex issues through analysis and resolution
- Ability to succeed in working collaboratively
- ServiceNow certifications
To apply for this job please visit jobs.smartrecruiters.com.
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