Senior Sales Operations Analyst

Job Overview

Johnson & Johnson is hiring for a Senior Sales Operations Analyst – Shockwave Medical to join their team. The position is fully remote and can sit anywhere in the US.

About Shockwave Medical

Fueled by innovation at the intersection of biology and technology, Shockwave Medical is developing the next generation of smarter, less invasive, more personalized treatments. The company is pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. The Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Role Description

Shockwave Medical is looking for a Senior Sales Operations Analyst to join its world class team. This role is responsible for analyzing complex data, generating both conclusions and recommendations, and effectively communicating those to decision-makers. The current environment is best suited for someone with a passion for improving existing processes and who has the ability to juggle multiple priorities in a fast-paced growing organization. In this role, you’ll be working with commercial leaders to drive data-based decisions and implement solutions to improve commercial performance.

The Marketing Analytics group supports Marketing leadership through forecasting, reporting, product launch planning, market analysis, and business performance insights. Beyond strong analytical capabilities, success in this role requires intellectual curiosity, comfort with ambiguity, and a desire to understand the business context behind each request. Great fit for strategic thinkers who can connect data to business objectives, develop actionable recommendations, and confidently communicate insights to leaders across the organization.

Responsibilities

Analysis & Reporting

• Interpret, self-direct, and prioritize execution of incoming requests for analysis projects.
• Conduct analyses, develop conclusions & communicate recommendations to Sales, Marketing, Operations, and Finance.
• Create, monitor, support and oversee reports and dashboards in Excel, Salesforce, and PowerBI.
• Work with large data sets, glean intelligence from data, draw conclusions, and enabling recommendations to key stakeholder groups.

Core Processes & Project Support

• Own key commercial operations initiatives including compensation, quota, business planning, reporting, territory design and other projects.
• Exhibit advanced broad experience to develop and resolve complex models and procedures.
• Partner with different stakeholders to build and streamline commercial operations processes.
• Support sales, finance, and commercial operations teams by collecting and organizing data to inform and drive decisions.
• Identify needs, develop and implement standardized tools, methodologies, and processes aimed at improving operational efficiency.
• Provide mentorship to other analysts on specific projects.

Requirements

• Bachelor’s degree in business/technical field or demonstrated relevant experience. MBA is a plus.
• 5+ years’ experience in Sales Operations, Finance, or other analytical function.
• Understanding of building reporting/visualization tools such as PowerBI or Tableau.
• Ability to efficiently read in data, analyze, and present data using Python, R, or SQL a plus. Experience in medical device or other life sciences industry is preferred.
• Utilizes education and work experience to become subject matter expert in areas of expertise and within tasks.
• Self-motivated and able to prioritize work effectively and independently.
• Ability to efficiently and effectively handle multiple and shifting priorities.
• Highly organized with strong time management skills.
• Strong attention to detail.
• Able to generate conclusions from analyses to drive decisions and able to communicate those to diverse audiences both verbally and in writing.
• Able to understand and clarify ambiguous stakeholder requests.
• Able to solve complex problems with strong intellectual curiosity.

Required Skills

Collaboration, Performance Reports, Strategizing, Streamline Workflow, Tool Evaluation

Preferred Skills

Analytical Reasoning, Coaching, Collaborative Selling, Communication, Competitive Landscape Analysis, Customer Centricity, Customer Intelligence, Customer Relationship Management (CRM), Data Savvy, Market Research, Operations Management, Performance Measurement, Problem Solving, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement

Compensation & Benefits

Base Pay Range: $109,000.00 – $174,800.00

For Fully Remote Roles: US: $146,000 – $251,850 / Bay Area: $167,000 – $289,800

Retirement & Savings: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Long-term Incentives: This position is eligible to participate in the Company’s long-term incentive program.

Time Off Benefits (per calendar year)

• Vacation – 120 hours
• Sick Time – 40 hours (Colorado residents: 48 hours; Washington residents: 56 hours)
• Holiday Pay, including Floating Holidays – 13 days
• Work, Personal and Family Time – up to 40 hours
• Parental Leave – 480 hours within one year of birth/adoption/foster care
• Bereavement Leave – 240 hours for immediate family member; 40 hours for extended family member
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours
• Military Spouse Time-Off – 80 hours

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.