Director, Growth & Retention – Shopper

Role Overview

Join ShopMy, a company transforming e-commerce by building the infrastructure for human-led curation at scale. As the first dedicated Shopper growth leader, you will own how ShopMy acquires, activates, and retains shoppers.

What You Will Do

You will set the shopper growth strategy, own the shopper growth and retention budget, lead the initial team, and earn the right to scale it as you prove out the business.

Why It Might Be a Fit

You will have the opportunity to shape the future of curated commerce at the intersection of technology, culture, and taste, and work with a team that is driven by helping find the world’s best things.

Requirements

• 8+ years in growth, lifecycle, or consumer marketing
• Direct experience marketing to drive app downloads and engagement
• App experience with app measurement, attribution, and mobile lifecycle tooling
• Full-funnel fluency with efficient acquisition and retention
• Retention beyond discounts with a track record of building loyalty through product value, habit, and community
• Analytical rigor and budget ownership with comfort in owning the numbers and the full shopper budget
• People leadership experience with a track record of managing and developing a team
• Builder mindset with comfort operating scrappily with a small team and building from scratch
• Product partnership experience with an instinct for when the answer is a product change rather than a campaign
• Industry fluency with experience growing a consumer technology product or marketplace

Benefits

• Equity in ShopMy
• Monetize Your Influence
• 401(k) with Company Match
• Healthcare Coverage
• Mental Health Support and More
• Flexible PTO
• 13 Company Holidays
• 14 Weeks of Paid Parental Leave
• Remote-First Culture with an NYC HQ
• Workplace & Wellness Stipends
• Disability & Life Insurance
• Health Care FSA/HSA
• Annual Company Offsite
• Quarterly Team Co-Locations