Founding Sales Development Representative

Role Overview

The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. As the Founding Sales Development Representative in Austin, you’ll work directly alongside our CRO to help build and scale our North American sales function.

What You Will Do

You will be qualifying and routing inbound leads through two channels; self-service & inside sales. You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.

Why It Might Be a Fit

Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.

Requirements

• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
• Excellent task organization and prioritization skills, you’re able to multi-task efficiently.
• Experience with modern tooling – CRMs, Health Scoring, Live chat, Knowledge bases.
• Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
• Patience working in an industry where not all users are tech-savvy.

Benefits

• Competitive, performance-based remuneration
• Equity options – own a piece of what you’re helping to build
• 20 days paid annual leave, plus sick, carer’s, and compassionate leave
• Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
• Comprehensive health coverage – Medical, Dental, and Vision insurance (company pays 100%)
• Retirement savings – 401k plan
• Health Savings Plan (HSA) – Tax-advantaged healthcare savings
• Life and disability protection – Basic life insurance, AD&D, short-term and long-term disability coverage
• Pension plan – Customized retirement benefits
• Learning & Development – professional growth budget and transparent career plans
• Employee Assistance Program (EAP) – for confidential counseling, mental health support, and life resources
• Laptop and home office setup budget
• Flexible work – remote and hybrid options, plus the ability to work from anywhere for several weeks each year
• Community & Connection – weekly catered lunches, global offsites, and “Life Story” sessions
• Austin office perks – LEED Gold certified building, on-site showers & parent’s room, video game room & outdoor terrace, walking distance to Whole Foods, MetroRail station nearby