We are looking for a Customer Success Manager (B2C) to manage a fixed customer base, provide proactive support and solutions, and ensure a consistently positive customer experience.
Requirements
- Manage a fixed customer portfolio (B2C)
- Support with legal issues (no legal advice required)
- Identify and solve problems
- Proactive accompaniment and support of customers
- Advice on suitable solutions and services
- Close cooperation with legal and back office team
Benefits
- 100% remote
- Additional attractive performance-based bonus model
- Clear development opportunities (Senior / Team Lead)
- Modern workplace with a strong focus on automation & AI
To apply for this job please visit join.com.
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