Sales Operations Analyst – Data Management & Administration

Sonar is a company that helps prevent code quality and code security issues from reaching production, amplifies developers’ productivity, and improves the developer experience. We are seeking a detail-oriented and proactive Sales Operations Analyst to support our SalesOps team by focusing on data management, process/tool optimization and administrative functions.

Requirements

• Maintain and manage the sales CRM and associated data, ensuring it is accurate, complete and up-to-date
• Perform regular data audits to identify and resolve discrepancies or errors within the CRM system and other sales platforms
• Create monitoring and validation workflows to maintain data integrity across platforms, identifying and resolving inconsistencies proactively
• Implement and enforce data entry standards, ensuring uniformity and consistency across the sales team
• Assist with the administration of sales tools, including Salesforce, ZoomInfo, Clari, Salesloft, LinkedIn Navigator, Gong etc.
• Work with IT and other departments to troubleshoot system issues and optimise platform configurations
• Identify opportunities for process improvement
• Researching, evaluating and implementing tooling to automate repetitive manual tasks related to data entry, reporting, and broader sales and sales operations workflows
• Provide training, documentation and ongoing support to sales teams regarding proper data management, tool usage and business processes
• Collaborate with sales leadership to understand business requirements and align reporting and data management efforts to support sales objectives
• Lead and contribute to system implementation and process improvement projects, managing timelines, stakeholder communication and change management
• Partner with cross-functional teams to understand business needs and translate them into scalable system solutions
• Support ad-hoc reporting requests and create custom reports based on business needs

Benefits

• Flexible work policy with remote and in-office hybrid work (minimum three days a week in the office)
• Growth mindset with opportunities for continuous education and skill acquisition
• Diversity, Equity, and Inclusion prioritized with a global workforce and commitment to equal-opportunity employment

Tagged as: CRM Administration, Data Analysis