Role Overview
Serve as the Customer proxy, responsible for working with Product Management and other stakeholders to define and prioritize the Team Backlog. Attend product management meetings, planning, and backlog/vision refinement sessions.
What You Will Do
Translate customer and business problems into clear product outcomes, shaping roadmaps, backlogs, stories, acceptance criteria, and success measures across Marketing, Brand, Commercial, Customer, and Servicing domains.
Why It Might Be a Fit
This role will help evolve Southwest’s content and digital product ecosystem toward more scalable, measurable, and intelligent experiences.
Requirements
- Ability to make decisions independently and demonstrate skills to support, guide, and mentor other Product Owners in the same business domain
- Ability to understand technical issues across multiple business systems and how business areas interact in order to drive toward the best solutions
- Ability to be analytical and problem solve with a high attention to detail
- Ability to show initiative by anticipating risks, issues and opportunities, and escalating them accordingly, while mentoring and coaching
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Stock options
- Bonus/commission
- Paid holidays
To apply for this job please visit swa.wd1.myworkdayjobs.com.
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