Director of Sales and Marketing Ops

Role Overview

The primary role of the Sales & Marketing Operations Director is to lead the strategy, processes, technology, and analytics of the company’s sales and marketing departments to boost revenue and team efficiency.

What You Will Do

Key responsibilities include CRM & System Strategy, Process Optimization & Best Practices, Data Analysis & Reporting, Strategic Planning, Performance Metrics, and Contract Administration.

Why It Might Be a Fit

Candidates should have 5+ years of experience in sales & marketing operations, CRM management, or a related field, preferably in market research or life sciences/biopharma industries, and proficiency in Hubspot and analytics tools.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 5+ years of experience in sales & marketing operations, CRM management, or a related field
• 3+ years of experience managing a team
• Proficiency in Hubspot and analytics tools (e.g., PowerBI, Tableau)
• Proficiency in using AI tools such as ChatGPT or Claude to improve processes and efficiencies
• Proficiency in Microsoft Excel
• Strong understanding of data analysis, forecasting, and sales reporting methodologies
• Exceptional analytical and problem-solving abilities
• Strong project management skills, including planning and execution of sales initiatives
• Excellent verbal and written communication skills for effective collaboration and reporting
• Customer-focused mindset with a deep understanding of customer behaviors and segmentation
• Ability to work in a fast-paced, results-driven environment with a detail-oriented approach

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or retirement plan
• Paid time off
• Paid holidays
• Flexible work arrangements

Tagged as: CRM Administration, Data Analysis, Excel, Forecasting, HubSpot