Data Analyst II, Customer Reporting

Role Overview

The Data Analyst II, Customer Reporting will be responsible for delivering custom and standard reporting that demonstrates the impact of Spring Health to its customers. The role will collaborate closely with Customer Success and Subject Matter Experts to refine Spring’s storytelling strategy and data artifacts.

What You Will Do

Delivering analyses and dashboards to customers and internal stakeholders, diving into different data sources, developing a deep understanding of our products, and collaborating with Product to inform how we evolve our customer data story.

Why It Might Be a Fit

The ideal candidate will be strong with SQL, have 3+ years of working experience working with data, data visualization, and dashboarding tools, and have exceptional communication skills.

Requirements

• 3+ years of working experience working with data, data visualization, and dashboarding tools
• Strong analytical skills and a keen eye for detail
• Ability to travel periodically (<25%)

Benefits

• Health, Dental, Vision benefits
• Employer sponsored 401(k) match of up to 2%
• Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers
• Competitive paid time off policies
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program
• Access to fertility care support through Carrot
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes

Tagged as: Data Analysis