Inside Sales Representative

Role Overview

The Inside Sales Representative is responsible for developing new leads, revisiting lost customer relationships, and communicating with customers to ensure a smooth sales process. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct.

What You Will Do

Identify and qualify new business leads and opportunities, foster good relationships with internal and external customers, and support the outside sales team in managing customer accounts and order processing. Prepare product demonstrations, presentations, and proposals to potential clients, and track and report sales performance using sales CRM.

Why It Might Be a Fit

The ideal candidate will have an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue. They will be able to work cohesively within a team environment, maintain excellent customer service skills, and have a focus on customer satisfaction and relationship-building.

Requirements

• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and Internet navigation
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required
• Problem-solving abilities
• Excellent customer service skills with a focus on customer satisfaction and relationship-building
• Detail-oriented with strong organizational and time management capabilities
• Entrepreneurial spirit, with self-motivation and enthusiasm for the business
• Capability to work cohesively within a team environment, adhering to a ‘one team, one fight’ philosophy

Benefits

• Competitive weekly/bi-weekly pay
• Discretionary bonuses
• 401(k) with company match
• Employee Stock Purchase Plan
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
• Medical/dental/vision
• Flexible spending accounts
• Company-paid life and short-term disability
• Optional long-term disability
• Additional life insurance