Role Overview
The role combines hands-on platform administration with security governance, deployment coordination, release management, production support, and audit readiness. The successful candidate will collaborate with business, development, QA, risk, and compliance teams to maintain platform stability and deliver controlled, high-quality changes across the Salesforce environment.
What You Will Do
Manage users, roles, profiles, permission sets, permission set groups, queues, public groups, sharing rules, and delegated administration. Perform user onboarding, offboarding, access changes, license management, password resets, and day-to-day platform support.
Why It Might Be a Fit
Strong analytical, documentation, communication, and stakeholder-management skills. Ability to manage multiple priorities, follow controlled processes, and work effectively across business and technical teams.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field, or equivalent practical experience.
- 3+ years of hands-on Salesforce administration or platform operations experience in an enterprise environment.
- Strong understanding of the Salesforce security and sharing model, including roles, profiles, permission sets, organization-wide defaults, sharing rules, and field-level security.
- Experience supporting deployments, change management, release coordination, testing, and production validation.
- Working knowledge of Salesforce configuration, Flow, reports, dashboards, data management, and troubleshooting.
Benefits
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
- Inclusive development opportunities
To apply for this job please visit statestreet.wd1.myworkdayjobs.com.
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