Growth Manager, Student Engagement

Role Overview

Stepful is a workforce platform redefining how America’s largest health systems build, train, and retain their talent. The Growth Manager, Student Engagement will help bring greater structure and consistency to Stepful’s student communications.

What You Will Do

The role involves mapping the student communications journey, optimizing and organizing Customer.io, building a multi-squad communications operating model, and establishing communications strategy and style guidelines.

Why It Might Be a Fit

The ideal candidate will have hands-on experience with lifecycle automation platforms, experience auditing and improving existing campaigns, and strong writing judgment to create voice and messaging standards.

Requirements

• Hands-on experience with Customer.io, Braze, Iterable, or a similar lifecycle automation platform
• Experience auditing, reorganizing, and improving existing campaigns, workflows, segments, and triggers
• Experience with lifecycle communications tied to retention, engagement, completion, or similar outcomes
• Strong writing judgment and the ability to create voice and messaging standards
• Comfort introducing structure and shared processes across cross-functional teams without formal authority
• Ability to operate independently, make practical decisions, and leave behind documentation and systems that others can maintain

Benefits

• Hourly rate range: $60.00/hour – $90.00/hour
• Equal opportunity employer
• No discrimination in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic