Customer Experience Manager EMEA (m/w/d)

At The Stepstone Group, we are committed to finding the right job for every individual and bringing job seekers and companies together worldwide. We are looking for an EMEA Customer Experience Manager to join our team of 4,000 employees and help shape the job market anew.

Requirements

• Responsibility for the NPS customer feedback program
• Planning and conducting customer satisfaction surveys
• Active development of the CX program
• Conceptualization and development of Customer Journeys

Benefits

• 30 days of vacation
• Hybrid work model
• Company pension plan
• Company risk life insurance
• Volunteer days
• Job bike
• In-house gym
• In-house barista
• Discounted Urban Sports Club membership
• Discounted parking, job or Germany ticket
• Bring your dog to work