Director, Revenue Operations (B2B SaaS)

Role Overview

The Director of Revenue Operations will build the operating rhythm that makes good ideas stick, bringing rigor to account planning, pipeline management, forecasting, expansion, and follow-through. This person will translate sales strategy into clear actions, useful inspection, and sustained execution.

What You Will Do

Responsibilities include execution and operating cadence, account planning and expansion, pipeline, forecasting, and insight, and process, enablement, and systems. The Director will establish and drive adoption of AI-enabled workflows, create a shared, fact-based view of pipeline health, and own the revenue KPI framework.

Why It Might Be a Fit

The ideal candidate is a commercially minded operator who enjoys helping a talented team become more consistent, with experience in Sales Operations, Revenue Operations, or a comparable commercial execution role, ideally in enterprise B2B SaaS.

Requirements

• Accountability – Holds themselves and others to a high standard; proactively identifies issues, follows through on commitments, and ensures nothing falls through the cracks.
• Influence & Assertiveness – Comfortable driving accountability across peers and senior team members; knows how to push for results without direct authority and does so with professionalism and persistence.
• Analytical Thinking – Digests complex data from multiple sources; identifies patterns, gaps, and opportunities; translates data into clear, actionable insights for decision-makers.
• Leadership – Demonstrated ability to coach, train, and develop others; creates clarity, sets expectations, and builds a culture of operational excellence.
• Process Orientation – Natural inclination to bring structure and repeatability to ambiguous or unstructured environments; thrives on building systems that scale.
• Agility – Comfortable operating in a fast-paced, evolving environment; maintains focus and drives outcomes despite competing demands and shifting priorities.
• Entrepreneurial Drive – Takes ownership of outcomes and operates with urgency; demonstrates a belief that they personally own their results and the results of the team.

Benefits

• Employer-paid health benefits including dental, prescription drug coverage, and a Health Spending Account
• RRSP Matching with First Time Home Buyer support
• Company paid training and professional development
• Extended Long Weekends and Religious Observance Days
• Employee Referral Program
• Spotlight Recognition Bonus Program
• Dedicated Employee Assistance Program (EAP)