Role Overview
The Sales Support Specialist provides administrative and process coordination support for customer onboarding, vendor registration, and compliance systems. This position serves as a central point of coordination between Sales and internal subject-matter experts.
What You Will Do
Coordinate new customer and vendor setup requirements, gather approved information, track requests, and ensure completed materials are submitted accurately and on time. Manage RFIs, customer questionnaires, and related information requests, and maintain approved responses and supporting documents.
Why It Might Be a Fit
The ideal candidate is highly organized, detail-oriented, responsive, and motivated to improve how work gets done. They will help transform manual and decentralized activities into organized, documented, and repeatable processes.
Requirements
- 3+ years of experience in sales support, administrative coordination, customer onboarding, vendor compliance, business operations, or a related role.
- Experience working within a large B2B organization and supporting a Sales organization of 30+ employees.
- Strong organizational skills, attention to detail, and demonstrated ability to manage multiple requests and deadlines.
- Strong written and verbal communication skills, with the ability to coordinate effectively across departments.
- Proficiency with Microsoft Office and the ability to learn web-based customer, vendor, compliance, and workflow-management systems.
Benefits
- Medical, Dental, Vision coverage options
- Flexible Spending & Health Savings Accounts
- Company paid Life Insurance
- 401k with Employer Contribution
- Company paid Short/Long Term Disability
- Generous Paid Time Off program + Holidays
- Career Growth Opportunities and Career Mapping
- Pet Insurance
- Employee Assistance Program
- Educational Assistance Program
- Identity Theft Protection
- Critical Illness Plans
- Commuter Benefits
- Employee discount offerings from our Vendors
To apply for this job please visit careers-stratus.icims.com.

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