Director, Marketing Operations

Role Overview

The Director, Marketing Operations partners with the marketing leaders to operationalize their initiatives, taking the plans Marketing sets and turning them into work that is executable, compliant, measurable, and on budget. The role supports the Market Access team by running their materials through the promotional review committee (PRC) and handling the production and distribution behind them.

What You Will Do

Owns marketing operational infrastructure, including the promotional review committee (PRC) workflow and the content lifecycle behind it, promotional material fulfillment and warehousing, speaker program and event operations, meetings and events coordination across the commercial organization, agency and vendor management, budget management, and marketing performance reporting.

Why It Might Be a Fit

The ideal candidate will have demonstrated expertise coordinating promotional review committee or medical, legal and regulatory review processes in a regulated pharmaceutical environment, and hands-on experience with marketing technology platforms, Veeva Vault PromoMats or an equivalent electronic review and content management system.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• MBA preferred
• Minimum of 10+ years of marketing operations, commercial operations, or commercial content operations experience within pharmaceuticals, biotechnology, or life sciences
• Demonstrated expertise coordinating promotional review committee or medical, legal and regulatory review processes in a regulated pharmaceutical environment
• Hands-on experience with marketing technology platforms, Veeva Vault PromoMats or an equivalent electronic review and content management system
• Working knowledge of FDA promotional regulations and OPDP submission requirements, including Form 2253
• Experience writing and maintaining standard operating procedures for commercial content, and training users on them
• Familiarity with modular content strategy, digital asset management, and content taxonomy
• Demonstrated ability to lead without direct authority across Marketing, Medical, Legal, Regulatory, and agency partners
• Experience standing up a promotional review workflow and managing content through review, approval, distribution, and expiration
• Demonstrated experience planning and executing commercial meetings and events, including national sales meetings, congresses, and exhibits, with responsibility for budget and on-site execution
• Experience supporting a market access or payer team, including moving payer-facing materials through a promotional or medical review process
• Demonstrated experience owning and managing a departmental budget, including purchase order management, accruals, invoice reconciliation, and monthly variance reporting to Finance
• Working knowledge of compliance and regulatory requirements governing pharmaceutical promotion, including Sunshine Act reporting obligations tied to speaker programs
• Product launch experience preferred
• Oncology experience preferred

Benefits

• Dental insurance
• Vision insurance
• Bonus
• Stock
• Benefits
• Variable compensation