Customer Experience Specialist

We’re seeking a people-positive Customer Experience Specialist to be the voice of support for our merchants. As a Customer Experience Specialist, you’ll be responsible for effectively responding to and resolving customer support issues. You’ll work in our El Paso office and be part of a smaller environment, not a call center. This is a great opportunity for long-term growth and career development.

Requirements

• Be the voice of our company – the direct link to our merchants
• Gain proficiency in the technology behind our products
• Handle customer inquiries via phone, email, and internal channels
• Collaborate with other departments within the international company

Benefits

• Paid 16 per hour
• 37 paid days off (22 vacation days, 11 holidays and 4 wellness days) plus 8 sick days per year
• Amazing medical, dental and vision benefits
• 401(K) employer match
• Paid Parental leave
• One month of sabbatical after every 3 years of employment