Join our solar team and become a trusted point of contact for customers, offering personalized assistance and support, and building enduring connections that go beyond transactions. As a Sr. Customer Experience Specialist, you will anticipate customer needs, navigate complexities with grace, and provide seamless customer experiences. Regular account reviews will allow you to recommend products and services that enhance each customer’s solar journey.
Requirements
- High School Diploma
- At least 2-3 years experience with Customer Service or Customer Experience, or Customer Management
- Previous energy or solar experience is not required but preferred
- Experience managing accounts preferred
- Highly proficient with applications such as MS Office, G Suite, DocuSign, and Salesforce
Benefits
- Competitive salary
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
To apply for this job please visit sunrun.wd5.myworkdayjobs.com.
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