(fluent English) Account Manager (Main Board)

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. We are looking for an Account Manager to take ownership of key client relationships and drive constructive conversations.

Requirements

• Fluency in English (C1–C2)
• 2+ years of experience as an Account Manager in customer support, BPO, SaaS, or a related industry
• Solid understanding of B2B client management and customer support operations
• Excellent communication, presentation, negotiation, and conflict-resolution skills
• Strong analytical and problem-solving mindset with a strategic approach to account growth
• Experience with CRM and support platforms such as Zendesk, Intercom, Freshdesk, HubSpot, Aircall, or similar
• Familiarity with task and time-management tools (Jira, Asana, Monday, etc.)
• Passion for people, technology, and continuous improvement

Benefits

• Providing services during business hours
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time, but also – internal health policy
• Responsive leadership interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements

Tagged as: HubSpot