Sales Operations Manager

Role Overview

As a Sales Operations Manager, you will lead a team and help them reach their fullest potential, meeting KPIs/Targets consistently to deliver a Ridiculously Good customer experience to clients. You will devise effective plans, identify strengths and weaknesses, and assign tasks to capitalize on strengths while addressing weaknesses. You will also gain the trust and respect of your team members through regular one-on-one sessions.

What You Will Do

Your tasks will center on managing relationships with Teammates and Team Leaders, developing their daily work-related skills and practices, and solving operational business issues through innovation.

Why It Might Be a Fit

You will be a good fit if you have at least 3 years of working experience in customer experience operations and management roles, and at least 1 year of sales experience. You should have skills in leading and managing an operations team, a good track record of meeting and delivering targets, and great verbal and written communications skills.

Requirements

• At least 3 years of working experience in customer experience operations and management roles
• At least 1 year sales experience
• Skills in leading and managing an operations team
• Good track record of meeting and delivering targets
• Great verbal and written communications skills
• Aptitude for multi-tasking and working in a fast-paced environment
• Ability to take the lead in analyzing situations and data

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Internal mobility and professional growth at all stages of an employee’s career
• Inclusive environment and positive impact on the community