Customer Experience Associate – Bridgewater

Role Overview

The Customer Experience Associate will work in a fast-paced environment, processing financial transactions, understanding customer needs, and providing excellent customer experience. The role requires strong administration, organizational, planning, and time management skills.

What You Will Do

Process financial transactions, understand and determine customer needs, respond and resolve customer concerns, achieve assigned goals and business objectives, and deliver quality customer experiences.

Why It Might Be a Fit

The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. A dynamic communicator with established customer experience skills is required.

Requirements

• High School diploma and/or 1+ years of relevant experience
• Undergraduate degree or equivalent is an asset
• Strong administration, organizational, planning and time management skills
• Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
• A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
• A dynamic communicator with established customer experience skills

Benefits

• Dental insurance
• Vision insurance
• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Banking benefits and discounts
• Career development
• Reward and recognition programs