Role Overview
The Customer Experience Associate will process financial transactions, understand customer needs, and recommend solutions to provide a positive customer experience. The role requires strong administration, organizational, and communication skills to work in a fast-paced environment.
What You Will Do
Process financial transactions, understand and determine customer needs, respond and resolve customer concerns, achieve assigned goals and business objectives, and deliver quality customer experiences.
Why It Might Be a Fit
The ideal candidate will be a go-getter who can exercise initiative, be accurate and detail-oriented, and handle several tasks and changing priorities. They will also be a dynamic communicator who can connect with different people in a calm, courteous, and effective manner.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented
- A dynamic communicator with established customer experience skills
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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