Senior Manager, Finance Operations Optimization Team

This role is responsible for driving operational excellence, standardization, and transformation across global finance functions (RTR, Payroll, P2P, OTC). The position develops and maintains a scalable, transparent service delivery model, leveraging best practices and innovation to ensure cost-effective, resilient operations.

Requirements

• Manage and update the service catalogue for all finance functions.
• Lead global process standardization, using value stream mapping to identify and address inefficiencies.
• Champion adoption of best practices and frameworks for consistency and compliance.
• Ensure Standard Practices and Procedures (SPP) are current and communicated.
• Oversee the Risk Control Matrix (RCM) and Business Continuity Plan (BCP) for robust risk mitigation.
• Track audit points and Management Action Plans (MAPS), streamlining policies to eliminate inefficiency.
• Maintain oversight of operations teams’ size and location across all entities.
• Monitor workforce allocation for optimal talent use.
• Foster an inclusive, collaborative culture across global teams.
• Track and manage operational costs, implementing cost control and transparent reporting.
• Advise senior executives and functional heads on operational optimization.
• Build strategic partnerships for best practice sharing and innovation.
• Represent the organization in global forums and industry events.
• Expertise in service catalogue management, process mapping, policy governance, risk management, and technology strategy.
• Proven leadership of large, cross-functional, multi-geographic teams.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Experience with digital transformation (RPA, IA, AI/Gen AI, cloud technologies).
• Ability to drive organizational change and foster innovation.

Benefits

• Full range of medical, financial, and/or other benefits