Global Ecommerce & CRO Lead

Role Overview

The Global Ecommerce & CRO Lead will take commercial ownership of the ecommerce customer journey from landing page through to purchase and subsequent upsell. The role is focused on turning digital traffic into customers rather than simply maintaining a Shopify store.

What You Will Do

Key responsibilities include taking commercial ownership of ecommerce revenue, conversion, and contribution, owning Shopify strategy and optimisation, and driving Conversion Rate Optimisation across landing pages, product pages, and checkout.

Why It Might Be a Fit

The ideal candidate will have proven experience growing ecommerce revenue, strong experience with Shopify or Shopify Plus, and strong ecommerce trading and commercial management experience.

Requirements

• Proven experience growing ecommerce revenue
• Strong experience with Shopify or Shopify Plus
• Strong ecommerce trading and commercial management experience
• Strong Conversion Rate Optimisation experience
• Experience optimising landing pages
• Experience with A/B and multivariate testing
• Experience using GA4 and Google Tag Manager
• Experience with Meta and Google conversion tracking
• Experience with customer segmentation and behavioural targeting
• Experience with ecommerce retargeting
• Experience with email and SMS lifecycle marketing
• Experience with abandoned-cart and checkout optimisation
• Experience with attribution and ecommerce analytics
• Experience working closely with performance marketing teams

Benefits

• Dental insurance
• Vision insurance
• Medical insurance
• Retirement plan
• Paid holidays
• Flexible working hours
• Opportunities for career growth and development