Customer Experience Coordinator

Role Overview

Responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. Leads by example and engages with customers, promoting loyalty programs and training Associates.

What You Will Do

Creates a positive internal and external customer experience, trains and coaches Associates, assigns registers, and addresses customer concerns. Ensures Associates execute tasks according to store plan and prioritizes as needed.

Why It Might Be a Fit

Available to work flexible schedule, including nights and weekends. Strong understanding of merchandising techniques, capable of multi-tasking, and strong communication and organizational skills.

Requirements

• 1 year retail experience
• 6 months of leadership experience
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance