Customer Experience Coordinator

Role Overview

Promotes an excellent customer experience, oversees a team of Associates, and maintains a clean and organized store. Leads by example and engages with customers to create a positive internal and external customer experience.

What You Will Do

Responsible for customer service, loyalty programs, training and mentoring Associates, and ensuring a positive customer experience. Assigns registers, supports POS coverage needs, and coordinates breaks for all Associates.

Why It Might Be a Fit

Strong communication and organizational skills, attention to detail, and ability to respond to changes in direction or unexpected situations. Team player with experience in retail and leadership.

Requirements

• 1 year retail experience
• 6 months of leadership experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance