Product Operations Manager, Cards

At Tide, we’re looking for a data-driven Operations Manager to join our Payments Operations team. As a Product Operations Manager for Cards, you’ll work with teams across the company to manage card stock levels, analyze and report on card features, and define new processes. You’ll also own and deliver non-technical projects and provide support to the Product team during product delivery.

Requirements

• At least six years of work experience working in finance, consulting, or operations for the financial services
• Competent with using SQL and Excel
• Organized and able to deliver complex projects spanning multiple work streams and functional areas
• Experience in handling Card issuance, management, payments and settlements
• Strong attention to detail and excellent written and verbal communication skills in English

Benefits

• Competitive Compensation
• Time Off – Generous annual leave on top of bank holidays
• Parental Leave – Paid maternity, paternity, and adoption leave
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide
• Health Insurance – Private family insurance with additional OPD coverage and top-up options
• Life & Accident Cover – Comprehensive accidental and life insurance protection
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops
• Volunteering & Development Days – Paid days annually for volunteering or personal growth
• Learning & Development – Annual budget for books, courses, coaching, and more
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent)