Senior Product Operations Manager – Global Member Experience – FTC 1 Year

Hybrid Full TimeSofia, Sofia-City, BulgariaTide

Tide is seeking a Senior Product Operations Manager to lead the rollout of complex foundational updates and ensure the seamless and scalable delivery of our core platform infrastructure. The role involves bridging the gap between engineering projects and member-facing outcomes, optimising the interaction between Foundation teams and the rest of the business, and driving operational performance and member engagement trends.

Requirements

  • 5+ years of experience in product operations, programme management, or consulting within a high-growth technology environment or start-up
  • Technically curious and enjoy working closely with engineering and product teams
  • Logical strategist with the ability to take abstract goals and turn them into tangible KPIs
  • Expert communicator with the ability to translate complex technical roadmaps into clear updates for stakeholders

Benefits

  • 25 days paid annual leave
  • 3 paid days off for volunteering or L&D activities
  • Personal L&D budget
  • Additional health & dental insurance
  • Mental wellbeing platform
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home

To apply for this job please visit job-boards.greenhouse.io.

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