Product Operations Manager, Governance & Experience – Local Services (Los Angeles)

TikTok is seeking a Product Operations Manager, Governance & Experience for their Local Services team in Los Angeles. This role is crucial for managing TikTok’s local service governance and experience products, including internal moderation systems, enforcement platforms, and external merchant/creator support centers. The ideal candidate will build and lead a global Product Operations team, develop go-to-market strategies, and collaborate closely with product, R&D, and operations teams to improve product capabilities and user satisfaction.

Requirements

• Bachelor’s degree
• 3 or more years of experience in product operations
• Strong skillsets in project management and cross-functional team collaboration
• Proficiency in both English and Chinese

Benefits

• Medical, dental, and vision insurance
• 401(k) savings plan with company match
• Paid parental leave
• Short-term and long-term disability coverage
• Life insurance
• Wellbeing benefits
• 10 paid holidays per year
• 10 paid sick days per year
• 17 days of Paid Personal Time