Senior Product Operations Manager, Platform

On Site Full TimeNew York, New York, United StatesTikTok

As a Senior Product Operations Manager, you will drive internal usage programs to improve advertisers’ end-to-end experience with our products. You will lead the end-to-end dogfooding program, collaborate with internal stakeholders, and partner with product and engineering teams to inform feature development.

Requirements

  • 5+ years of product marketing, product operations, or similar roles in digital advertising, SaaS, or customer support platforms
  • 3+ years of experience working closely with sales or client-facing support teams
  • Proven ability to turn complex product and user feedback into clear, audience-appropriate narratives, documentation, and training content
  • Fast learner and self-starter with strong judgment, able to quickly grasp context, identify key risks, and drive alignment across teams

Benefits

  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

To apply for this job please visit lifeattiktok.com.

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