Role Overview
As a Technical Product Specialist, you will be responsible for end-to-end technical product support for advertisers and internal stakeholders, including troubleshooting and resolving complex product and technical issues.
What You Will Do
Troubleshooting, product support enablement, vendor training, quality audits, and technical collaboration.
Why It Might Be a Fit
The role requires strong communication skills, ability to troubleshoot product and technical issues, and experience working with global support hubs or vendor teams.
Requirements
- Bachelor’s degree in computer science or similar technical field of study
- 2+ years of experience in customer support, technical support, product operations, or customer success
- Fluent in written and spoken English and Japanese
- Ability to troubleshoot product and technical issues via tickets
- Strong communication skills
- Basic data awareness and attention to detail
To apply for this job please visit lifeattiktok.com.
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