TikTok Shop – Customer Experience Operational Program Manager

On Site Full TimeMexico City, Mexico City, MexicoTikTok

TikTok Shop is looking for a Customer Experience Operational Program Manager to join their global team. The role involves designing commerce platform user experience policies, analyzing customer feedback, and developing execution playbooks.

Requirements

  • Bachelor degree
  • 5+ years of experience in related domains
  • Excellent stakeholder and program management skills

Benefits

  • Medical, dental and vision insurance
  • Flexible PTO
  • Fitness reimbursements
  • Professional development budget
  • Mental health resources

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