TikTok Shop is looking for a Customer Experience Operational Program Manager to join their global team. The role involves designing commerce platform user experience policies, analyzing customer feedback, and developing execution playbooks.
Requirements
- Bachelor degree
- 5+ years of experience in related domains
- Excellent stakeholder and program management skills
Benefits
- Medical, dental and vision insurance
- Flexible PTO
- Fitness reimbursements
- Professional development budget
- Mental health resources

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