TikTok is seeking a User Product Operations Manager to lead the team responsible for the US LIVE Experience. The role focuses on enhancing the entire lifecycle of top LIVE users, driving customer satisfaction, and building a sustainable ecosystem within the LIVE Community. It involves strategic planning, data analysis, program development, and cross-functional collaboration.
Requirements
- Develop and execute a comprehensive strategy to enhance the lifecycle of top LIVE Gifters
- Leverage data analysis to understand gifter behavior and identify pain points
- Design and launch scalable programs to improve gifter satisfaction
- Collaborate with Product, Engineering, Data Analytics, Community, and Customer Support teams
- Establish and systematize feedback loops
- Champion TikTok USDS Privacy, Safety, and Security guidelines
Benefits
- Medical, dental, and vision insurance
- 401(k) savings plan
- Paid parental leave
- Short-term and long-term disability coverage
- Life insurance
- Wellbeing benefits
- Paid holidays
- Paid sick days
- Paid personal time
To apply for this job please visit lifeattiktok.com.
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