Role Overview
The Marketing Analytics Manager will lead the team in making smarter, faster decisions across the customer journey, with a focus on customer lifecycle. The role will involve working closely with the Customer Marketing and Growth Sales teams to optimize Toast’s self-service strategy and growth sales motions.
What You Will Do
The day-to-day responsibilities will include serving as the lead analyst for Toast’s upsell motions, determining how to address new customers with upsell tactics and marketing, and measuring the performance of customer marketing programs and campaigns.
Why It Might Be a Fit
The ideal candidate will have 4+ years of experience working with marketing analytics and customer data, strong business acumen, and excellent communication and storytelling skills.
Requirements
- 4+ years of experience working with marketing analytics and customer data
- Proficient with tools like Snowflake, SQL, Excel
- Mastery of analytics tools with data visualization components such as Sigma, Hex, Looker
- Strong business acumen with the ability to connect data to outcomes
- Excellent communication and storytelling skills; able to influence others to take action
- Expert with AI tools, particularly those used for analysis and visualization (Claude, Hex AI)
Benefits
- Dental insurance
- Vision insurance
- Cash compensation (overtime, bonus/commissions if eligible)
- Equity
- Benefits
To apply for this job please visit careers.toasttab.com.
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