Sales Manager – Customer Loyalty

Role Overview

We’re looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a new team of telesales professionals for our Customer Loyalty Team.

What You Will Do

Deliver sales targets, improve team performance, and ensure a high-quality customer experience through effective telephone-based sales operations with our current customers.

Why It Might Be a Fit

You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution in a ‘player / manager’ role.

Requirements

• Proven experience in a telesales or contact centre sales environment
• Previous experience managing or supervising a sales team
• Strong track record of achieving and exceeding sales targets
• Excellent leadership, coaching, and motivational skills
• Strong analytical and problem-solving abilities
• Effective communication and interpersonal skills

Benefits

• High earning potential
• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Quarterly bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts