Senior Data Analyst

Role Overview

The Senior Data Analyst will be a senior lead and expert on the team across three connected facets of Trailhead measurement: content analytics and performance, learner satisfaction and feedback, and business impact. The role will build semantic models, data pipelines, and predictive frameworks that turn structured and unstructured signals into decisions.

What You Will Do

The Senior Data Analyst will own the Content Intelligence Engine’s core metrics and portfolio views, design how unstructured/qualitative learner feedback is captured and structured, and own cohort design and methodology connecting Trailhead engagement signals to commercial outcomes.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in data analytics or data science, spanning both structured and unstructured data analysis, and will be comfortable applying data science methods to answer ‘does this actually work’ questions.

Requirements

• 5+ years in data analytics or data science, spanning both structured (SQL/engagement/CRM) and unstructured (qualitative/text/survey) data analysis
• Advanced SQL experience querying large-scale cloud data warehouses (e.g. Snowflake)
• Experience structuring and analyzing unstructured/qualitative data
• Working knowledge of cohort/propensity-matching methodology for business impact analysis
• Expert Tableau dashboard-building, with strong data visualization and design sense

Benefits

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
• World-class enablement and on-demand training with Trailhead.com
• Exposure to executive thought leaders and regular 1:1 coaching with leadership
• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

Tagged as: Data Analysis