Role Overview
As CRM Manager, you will define and execute the CRM strategy, deploy segmented marketing campaigns, and build automated workflows utilizing the CRM system. You will work closely with data, product, and engineering teams to ensure the latest segmentation, models, and classifications are used in CRM marketing.
What You Will Do
You will analyze and report on campaigns to support customer reactivation, manage and segment the database, and define, monitor, and report on KPIs for customer engagement programs.
Why It Might Be a Fit
This role offers high visibility, immediate impact on key business KPIs, and the opportunity to define the future of CRM within a dynamic, rapidly growing global fintech.
Requirements
- Experience in B2C CRM and B2C email marketing
- Hands-on experience using Braze for at least 1 year
- Project Management: highly organised, attention to detail and able to manage several campaigns at the same time
- Braze hands-on experience
- Proactive and self-starter
- Capable of building good working relationships with peers and stakeholders
- Reliable and thorough person capable of taking ownership of their projects
Benefits
- Competitive Salary
- Comprehensive Benefits
- Annual Development Budget
- Hybrid Working Environment
- Pet-Friendly Office
- Inclusive Culture
- Empowerment and Ownership
To apply for this job please visit job-boards.greenhouse.io.

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