Customer Success Manager

Customer Success Manager role at Trellix, a global company redefining the future of cybersecurity. The ideal candidate will have a solid technical understanding of Trellix solutions combined with excellent relationship-management and business consulting skills.

Requirements

• 5 to 10 years of experience in Customer Success, Account Management, or Technical Consulting roles
• Strong background in cybersecurity, including expertise with EDR/XDR, SIEM, DLP, NDR, and cloud security solutions
• Current AGSVA clearance NV1 or NV2 required
• Deep understanding of enterprise security operations, compliance standards (ISO 27001, SOC 2, GDPR, etc.), and incident management workflows

Benefits

• Competitive compensation
• Ongoing learning opportunities
• Path for global growth
• Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement