Key Account Manager GER/AT/CZ (m/f/d)

We are looking for a Key Account Manager to join our sales team and provide long-term support. The role involves managing a portfolio of large accounts, securing and growing the existing client portfolio, and ensuring client profitability for Trescal.

Requirements

• On site client visits and close collaboration with internal teams
• Handling challenging situations with strong negotiations or managing client dissatisfaction
• Strong communication and project management skills
• Building client loyalty by understanding and meeting their needs
• Ensuring client satisfaction by ensuring smooth project delivery and ensuring contract terms are consistently applied
• Following the contract KPIs and managing the QBR and ABR
• Identifying and developing new business opportunities with their accounts
• Developing and maintaining strong, long-term relationships with strategically important key clients
• Being the primary point of contact between the client and the company, ensuring consistent communication and satisfaction
• Understanding the client’s business needs, objectives, and challenges to propose tailored solutions and value-added services
• Manage contract negotiations, renewals, and pricing discussions to maximize revenue and profitability
• Identifying cross-selling and upselling opportunities within assigned accounts
• Keeping up-to-date with industry developments, competitor activities, and emerging market trends relevant to the client’s sector

Benefits

• Challenging and varied role within a company with a strong market position
• Support for professional development and innovative ideas
• Contribution towards the cost of childcare
• 30 days’ annual leave per calendar year, and additional days off for special occasions
• Attractive discounts through our corporate benefits scheme with well-known brands
• State-of-the-art facilities
• Company car, full range of technical equipment including company mobile phone and laptop
• Bike leasing scheme to stay mobile

Tagged as: Contract Management, Project Management