CRM Manager

Role Overview

The CRM Manager will spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives to stimulate user engagement, boost conversion rates, and foster long-term retention through personalized and targeted messaging across multiple channels.

What You Will Do

The CRM Manager will conceptualize, develop, and launch innovative CRM campaigns across email, push, in-app, and onsite channels to support lifecycle marketing, product launches, promotional offers, and other key business objectives.

Why It Might Be a Fit

The ideal candidate will have 3–5 years of demonstrated experience in CRM or lifecycle marketing, a deep understanding of email marketing, push notifications, in-app messaging, and retargeting best practices, and a strong analytical and data-driven mindset.

Requirements

• 3–5 years of demonstrated experience in CRM or lifecycle marketing
• Deep understanding of email marketing, push notifications, in-app messaging, and retargeting best practices
• Strong analytical and data-driven mindset
• Ability to leverage AI and machine learning tools to enhance audience segmentation, content personalization, send-time optimization, and campaign performance
• Excellent cross-functional collaboration and communication skills
• Detail-oriented with strong project management and organizational skills
• Creative problem-solver with a passion for innovation and customer-centricity

Benefits

• Competitive compensation packages
• Flexible schedule
• Work-life balance
• Donation matching
• Tuition assistance
• Lifestyle benefit
• Travel perks
• Employee assistance program
• Health benefits
• Generous referral scheme

Tagged as: Data Analysis, Project Management