Inside Sales/Customer Service Representative

Role Overview

Join our tight-knit, hardworking team as a Customer Service Representative to be the friendly voice our customers rely on. We’re a fast-growing, family-owned company with a reputation for excellence in customer service and pest control solutions.

What You Will Do

Answer inbound calls, emails, and chats, schedule and confirm service appointments, provide accurate information, handle customer concerns, process payments, and support field technicians.

Why It Might Be a Fit

We’re looking for an energetic, organized, and customer-focused individual with at least 1 year of experience in a CSR or call center role. You’ll have opportunities for paid training, career growth, and competitive pay with performance incentives.

Requirements

• At least 1 year of experience in a CSR, call center, or administrative role
• Comfortable using scheduling software, CRM systems, and Microsoft Office
• Strong verbal and written communication skills
• Problem-solving skills
• Ability to work well with others and support the team’s success
• Ability to manage multiple tasks and deadlines in a fast-paced environment

Benefits

• Competitive pay
• Performance incentives
• Paid training
• Career growth opportunities
• Health insurance options
• Dental insurance options
• Vision insurance options
• Paid time off
• Holidays
• Fun, family-like work environment