Deal Desk Senior Analyst

Role Overview

Join the team as our next Deal Desk Senior Analyst. As a Deal Desk Senior Analyst, you’ll build and analyze financial models and pricing scenarios for standard and non-standard agreements, evaluating critical variables including pricing, discounting, term length, usage commitments, and gross margin impact. You’ll partner with Sales to structure commercially sound deals by analyzing tradeoffs across price, volume, and risk, ensuring all structures align with Twilio’s financial guardrails. You’ll also act as a guardrail and educator for Sales and GTM teams, ensuring adherence to internal contracting policies, approval matrices, and discount governance.

What You Will Do

In this role, you’ll build and analyze financial models and pricing scenarios, partner with Sales to structure deals, act as a guardrail and educator for Sales and GTM teams, own the end-to-end Deal Desk operational workflow in Salesforce/CPQ, establish trusted working relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales, and conduct ad-hoc financial analysis and modeling to support broader business decisions and strategic initiatives.

Why It Might Be a Fit

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Requirements

• Business proficiency or fluency in English, with solid written and verbal communication skills.
• A Bachelor’s or Associate’s Degree plus a minimum of 3 years of experience in Corporate Finance, Financial Planning & Analysis (FP&A), Commercial Finance, Deal Desk or an analytical Go To Market role. If no degree, a minimum of 5 years of relevant analytical experience is required.
• Demonstrated analytical and financial skills, with a firm understanding of core financial concepts and the ability to explain financial tradeoffs clearly.
• Advanced Excel/Google Sheets skills, with proven experience building financial models, logic formulas, and scenario analyses.
• A diligent, detail-oriented skillset, with the ability to manage multiple high-velocity requests simultaneously while remaining extremely organized under tight deadlines.
• A self-starter with a “can-do” attitude who is comfortable asking clarifying questions and operating with high integrity that aligns with the Twilio Magic.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program

Tagged as: Deal Desk