Sales Operations Analyst

About The Role

We are looking for an outstanding individual to join our Delivery Commercial Operations US & Canada team as a Sales Operations Specialist. This role will partner with Sales Operations Leads in US&C to support cross-segment initiatives that drive scalable growth, enable data-driven decision making and unlock new market opportunities.

The Ideal candidate is passionate about designing and building creative solutions to our most complex problems. You will work closely with Sales Operations Leads to run the rhythm of business, drive predictability in reporting, analyze business trends, devise local GTM strategies and lead growth initiatives. The ideal candidate has deep sales operations expertise, broad technical skills, strong financial acumen and analytical background.

In this role, you will support the implementation and execution of the commercial business cadences, including forecasting, top deals review, pipeline review, MBRs, QBRs, and beyond. You will drive the design of business requirements documents for improvements to organizational tooling and processes, design and execute experiments to drive growth or efficiency, and deeply understand the unique needs of the commercial teams to unlock new growth opportunities and remove operational friction.

What You’ll Do

• Lead the definition of the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business
• Manage the development of continuously evolving forecast models using cutting edge methodologies.
• Own quantitative analysis of the performance of the sales teams
• Support the weekly, monthly, quarterly and annual business cadences
• Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
• Lead special projects that cut across segments, territories and GMs

Basic Qualifications:

• 2.5+ years’ experience in Sales Operations, supporting a complex and matrixed sales GTM model
• Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
• Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required
• Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
• Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels
• Intermediate+ proficiency in Microsoft Excel, SQL, Python Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce
• Strong collaboration and stakeholder management skills – building deep, trust-based relationships with business and cross-functional partners
• Bachelor’s degree, preferably in mathematics, analytics, statistics or related fields

Preferred Qualifications:

• 5+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
• 1-2 years of experience as an Account Manager or an Account Executive in B2B environment
• Experience working in a high-growth B2B company
• Ability to operate successfully in a lean, fast-paced organization
• Ability to scale quickly
• Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations
• Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.